The domain name MelakaHotels.com is owned by IslandStorm Communications, Ltd. IslandStorm Communications, Ltd. in turn leases the name to PT. Inti Informasi Semesta, a limited liability company registered in accordance with laws of the Republic of Indonesia to develop and manage the website MelakaHotels.com. As such, PT. Inti Informasi Semesta is the sole and exclusive owner of any information processed and or collected on or through the MelakaHotels.com website.

PT. Inti Informasi Semesta values your privacy as much as we treasure ours. We only collect that information that would normally be asked of you when registering at any reputable hotel. Except when providing this information to the hotel to reserve and confirm your reservation request, PT. Inti Informasi Semesta does not currently and has no plans in the future to sell, share, or rent any information you provide to us to any other 3rd party.

In addition, just for your information, with the exception of a brief questionnaire sent to customers to inquire about quality of your hotel stay, we (PT. Inti Informasi Semesta / MelakaHotels.com) do not use the information you provide to send unsolicited email to our past customers. Perhaps we are the world's worst marketing company, but the way we feel about it is that just because you send us an email inquiring about a hotel doesn't mean you want to have a lifetime relationship with us. We believe the value and integrity of our services are such that you will return and give us the opportunity to serve you again when your travel plans include Melaka.

MelakaHotels.com does not use any cookies whatsoever to track or otherwise monitor your use of the site.

When making a reservation, MelakaHotels.com does record the IP (Internet Protocol) address of the ISP (Internet Service Provider) used to connect to the internet. This is done solely and exclusively to monitor and control fraudulent and abusive use of our reservation services. No attempt is made to link IP addresses with any personal data.

MelakaHotels.com takes every precaution to protect your privacy. When you submit your credit card details via our web site, your information is protected both online and off-line. Credit card information is processed through an encrypted SSL website using GeoTrust's 128 bit QuickSSL encryption that activates your browser's "LOCK" icon, so that credit card account numbers and other confidential information cannot be viewed, intercepted or altered. For more information on GeoTrust SSL click here

Your credit card data is downloaded from a pasword protected location then immediately deleted from the server. Your information is stored on a hard disk that is physically separate from the office network and held until your reservation is fulfilled. Once your stay is complete your credit card data is deleted from our records.